17. Does your Services and Programs page describe all the deliverables included, both tangible (books, CD's, MP3's) and non-tangible (seminars, sessions, coaching)? What will they get when they sign up for your services or program? When will they get it? How will they get it? What are the details of the deliverables?
I don't need architecture! I just want to print! Does every search for on site support utah bring up sites which only cater to Mega corporations? I am proud of my business, but I don't need a nuclear bomb to kill a fly!
But now the time has come to think something about the rising salary of the employees in India. Foreign countries used to come to India as they found the lower labor rate in the country. But the recent survey taken place by NASSCOM suggests that the average pay scale of the employees has increased between 16 and 18%. This is really very serious matter. Because rise in the pay scale would make MNCs to search for some other overseas destinations. So the country should take some steps towards this trend. Outsourcing firms are now falling prey to mounting pay scale costs for specialized skills and talents and the requirement to constantly tech support I.T reward exercises to the market continues.
Push back to buyers and tell them that you can accept their proposition but all you can offer to them in return is "exposure to value" not the value itself. It's Managed I.T support uttah like a restaurant. If you can pay, you get food. If you can't pay, you can get the smell of food. Simple really.
Why does the current state of tech support so often leave something to be desired? Answering this question won't really change anything, but it might make you feel slightly better if you understand the dynamic involved. The one-word answer is: Money.
I formatted the drive, wiping everything off of it, went to the "backup" utility that appears when the C-Drive Icon is right clicked, and hit ENTER. The entire C-Drive copied itself on my external drive just as if it were a memory stick. It took 5 mins to set up, and was there the whole time. DUH.